Privacy & Legal Information (Pro Messe)

Last updated: November 2025

PRO MESSE FUARCILIK TURİZM SANAYİ TİCARET LİMİTED ŞİRKETİ (“Pro Messe”) is committed to protecting the personal data of our clients, exhibitors, visitors and business partners. This notice explains what personal data we collect, why we collect it, the legal bases applicable in different jurisdictions (EU/GDPR, Türkiye/KVKK, U.S., UK and GCC), how we use cookies, and what rights individuals have.

 

1) Identity & Contact (Impressum)

  • Company: PRO MESSE FUARCILIK TURİZM SANAYİ TİCARET LİMİTED ŞİRKETİ

  • Registered Office: Yakuplu Mahallesi, Geçit Sokak No: 15/12, Beylikdüzü / İstanbul, Türkiye

  • Tax Office: Beylikdüzü

  • Tax Number: 733 130 5268

  • Commercial Registration Number: 1103846

  • Phone: +90 533 314 89 00

  • E-mail (General Contact): info@euro-messe.com

2) What Data We Collect

  • Identification & Contact Data: name, surname, title, company, e-mail, phone number, address.

  • Professional Information: role, sector, professional interests.

  • Event & Transaction Data: event registrations, stand/booth applications, ticket purchases, payments, attendance records.

  • Marketing Preferences: newsletter subscriptions, opt-in/opt-out records.

  • Technical & Usage Data: IP address, device type, operating system, browser, pages visited, referrer URL, region, and cookies (see Section 5).

  • Special Categories: generally not collected. If required (e.g., accessibility requests), we obtain explicit consent.

  • 3) Purposes & Legal Bases for Processing

    3.1 Contractual necessity

    Providing event registration, ticketing, exhibitor services, customer support and communication.

    3.2 Legitimate interests

    Security, fraud prevention, analytics, service improvement and basic business operations.

    3.3 Legal obligations

    Accounting, tax compliance, AML/KYC checks, responding to official authorities.

    3.4 Consent

    Used for:

    • marketing e-mails

    • certain optional services

    • analytics & marketing cookies

    • jurisdictions requiring explicit opt-in (GDPR, KVKK, GCC)

    3.5 UK recognised legitimate interests

    Public-interest cases allowed under the UK Data (Use and Access) Act 2025.

    4) How We Use Personal Data

    • Manage registrations, exhibitor processes and event operations.

    • Provide customer support and essential service notices.

    • Send marketing communications where legally permitted.

    • Conduct analytics to improve user experience and event performance.

    • Maintain site security and prevent fraud.

    • Comply with legal duties and resolve disputes.

    5) Cookies & Tracking Technologies

    We use the following categories:

    • Strictly Necessary Cookies — required for basic site operation.

    • Functional Cookies — preferences and usability enhancements.

    • Analytics Cookies — require consent in many regions (e.g., EU).

    • Marketing Cookies — require explicit consent globally.

    Our cookie banner includes:

    • Accept All

    • Reject All

    • Manage Preferences

    Non-essential cookies are not activated until the user provides consent.
    Users may modify their preferences at any time through Cookie Preferences.

    A separate Cookie Policy lists each cookie, purpose and storage period.

    6) Direct Marketing

    Opt-in jurisdictions (EU, Türkiye, GCC):

    We require prior explicit consent for:

    • e-mail marketing

    • SMS/phone marketing

    • partner announcements

    Opt-out jurisdictions (USA, some other regions):

    Marketing messages include:

    • clear unsubscribe link

    • physical business address

    • sender identity

    • opt-out processed within legal time limits

    Sender information used in marketing e-mails:

    • Legal Name: PRO MESSE FUARCILIK TURİZM SANAYİ TİCARET LTD. ŞTİ.

    • Postal Address: Yakuplu Mah., Geçit Sokak No: 15/12, Beylikdüzü / İstanbul

    • E-mail: info@euro-messe.com

    7) Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access your personal data

    • Request correction

    • Request deletion

    • Restrict processing

    • Data portability

    • Object to processing based on legitimate interests

    • Opt-out of marketing, profiling or targeted advertising

    • Withdraw consent

    • Request human review for automated decisions

    • File a complaint with a supervisory authority

    To exercise these rights, contact info@euro-messe.com

    8) International Data Transfers

    Where data is transferred outside Türkiye or the EU:

    • we apply safeguards such as standard contractual clauses,

    • rely on adequacy decisions when available,

    • or obtain explicit consent if required.

    Transfer risk assessments are performed when the law requires.

    9) Data Retention

    • Contract & Event Data: kept for 10 years (mandatory under Turkish commercial and tax law).

    • Marketing Consent Logs: kept for 3 years after withdrawal.

    • Cookie Consent Records: stored for 6–24 months, depending on jurisdiction.

    • Technical/Security Logs: retained as needed for security and operations.

    Data is deleted or anonymised after retention periods expire.

    10) Security Measures

    We protect data through:

    • encryption and secure storage

    • strict access controls

    • physical and digital security layers

    • employee confidentiality and training

    • routine audits and vulnerability testing

    • incident response procedures

    Where required, we notify users and authorities of data breaches.

    11) Third-Party Service Providers

    We share data with service providers involved in:

    • cloud hosting

    • CRM, e-mail and marketing automation

    • event registration & badge printing

    • payment processing

    • analytics and security tools

    These partners process data only according to our instructions.
    We do not sell personal data under any circumstances.

    12) Automated Decision-Making & AI

    We do not make decisions with legal or similarly significant effects solely through automated processing.
    If automated or AI-based systems are introduced, they will include:

    • transparency

    • human oversight

    • appeal/objection options

    • compliance with GDPR/KVKK and applicable international rules

      13) Children

      Our services are intended for adults and professionals.
      We do not knowingly collect data from children under the legal age of consent.
      If such data is discovered, contact us for removal.

      14) Changes to This Notice

      We may update this notice due to regulatory or operational changes.
      The effective version is always shown by the Last Updated date.

      15) Contact & Complaints

      Data Protection / Privacy Contact:
      info@euro-messe.com